• 📝 Terms & Conditions — Alkhalawia Store (Saudi Arabia)

    Last Updated: 13-10-2025

    Welcome to Alkhalawia Store .
    By accessing or using our website https://alkhalawia.com, or by purchasing any product or service from us, you agree to be bound by the following Terms and Conditions.
    Please read these Terms carefully before using our website.

    1. Definitions

    • Website / Store: Refers to the Alkhalawia Store online platform.

    • Customer / User: Refers to any person browsing, registering, or purchasing from the website.

    • We / Us: Refers to Alkhalawia Store.

    2. Scope of Application

    These Terms and Conditions apply to all sales and transactions conducted through the website within the Kingdom of Saudi Arabia.
    By using our website, you acknowledge and agree to these Terms.

    3. Use of the Website

    • Users must be at least 18 years old or use the website under the supervision of a parent or legal guardian.

    • You agree not to use the website for any unlawful, fraudulent, or prohibited purposes.

    • We reserve the right to suspend or terminate any account that violates these Terms.

    4. Products and Pricing

    • All prices are listed in Saudi Riyals (SAR) and include Value Added Tax (VAT) unless stated otherwise.

    • Prices, promotions, and product availability may change without prior notice.

    • In case of pricing or stock errors, we reserve the right to cancel or modify the order after notifying the customer.

    5. Orders and Payment

    • Customers are responsible for providing accurate and complete order details.

    • All payments are processed securely through authorized Internet Payment Gateways (IPG) in Saudi Arabia.

    • We do not store or have access to your credit/debit card details.

    6. Shipping and Delivery

    • Orders are shipped within the Kingdom of Saudi Arabia only.

    • Delivery times may vary depending on the destination and shipping method.

    • Alkhalawia Store is not responsible for delays caused by courier companies or incorrect addresses provided by the customer.

    7. Returns and Exchanges

    • Customers may request a return or exchange within 7 days of receiving the order, provided that the product is unused and in its original packaging.

    • Personalized or custom-made items are not eligible for return.

    • Approved refunds will be processed to the original payment method within 14 business days.

    8. Intellectual Property

    All website content — including text, images, designs, and logos — is the exclusive property of Alkhalawia Store and protected under copyright laws.
    No content may be copied, reused, or distributed without prior written permission.

    9. Limitation of Liability

    We are not liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products or services.
    While we strive for accuracy and reliability, we do not guarantee that the website will be error-free or uninterrupted.

    10. Data Protection

    Alkhalawia Store is committed to protecting your personal data in accordance with the Saudi Personal Data Protection Law (PDPL).
    For more details, please review our Privacy Policy.

    11. Governing Law

    These Terms and Conditions are governed by the laws and regulations of the Kingdom of Saudi Arabia, and any disputes shall be resolved by the competent courts within the Kingdom.

    12. Contact Us

    If you have any questions regarding these Terms and Conditions, please contact us:
    📧 info@alkhalawia.com]
    🌐 https://alkhalawia.com